Travel Underwriter
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Collinson is the global, privately-owned company dedicated to helping the world to travel with ease and confidence. The group offers a unique blend of industry and sector specialists who together provide market-leading airport experiences, loyalty and customer engagement, and insurance solutions for over 400 million consumers.
Collinson is the operator of Priority Pass, the world’s original and leading airport experiences programme. Travellers can access a network of 1,500+ lounges and travel experiences, including dining, retail, sleep and spa, in over 650 airports in 148 countries, helping to elevate the journey into something special. We work with the world’s leading payment networks, over 1,400 banks, 90 airlines and 20 hotel groups worldwide.
We have been bringing innovation to the market since inception – from launching the first independent global VIP lounge access Programme, Priority Pass to being the first to sell direct travel insurance in the UK through Columbus Direct and creating the first loyalty agency of its kind in the travel sector with ICLP. Today we still invest heavily in innovation to ensure that we continue to deliver superior customer experiences.
The Role
Reporting to the Travel Underwriting Manager, you will take ownership of underwriting performance across a significant travel insurance portfolio. You’ll work cross-functionally with pricing, actuarial, finance, commercial, and business development teams to drive profitable growth while carefully balancing risk and claims exposure.
This role offers strong visibility across the business and the chance to influence product design, pricing strategy, and underwriting controls in a dynamic and fast-growing environment.
Key Responsibilities
Manage the net underwriting performance of assigned travel insurance portfolios, ensuring profit targets are met
Analyse performance trends and develop ultimate loss ratios for reserving committees
Support the development and enhancement of customer-focused products, including policy wording reviews
Work closely with Pricing to ensure robust sales and underwriting performance reporting
Recommend and support product and pricing changes through governance and sign-off forums
Partner with Commercial teams to support key distribution relationships
Contribute underwriting expertise to new business opportunities and RFPs
Ensure compliance with internal governance and FCA regulatory requirements
About You
Minimum 2 years’ underwriting experience in UK personal lines insurance
Travel insurance and/or European market exposure is advantageous but not essential
Strong analytical mindset with excellent attention to detail
Comfortable managing multiple projects and stakeholders
Experience contributing to pricing, product, or portfolio performance discussions
Confident communicator with strong interpersonal skills
Intermediate to advanced Excel, Word, and Adobe skills
Why Apply?
Work with a globally recognised brand portfolio
Exposure to large-scale, complex underwriting portfolios
Opportunity to influence product innovation and growth strategy
Supportive, collaborative, and entrepreneurial culture
Excellent long-term career development prospects
Key clients include Mastercard, American Express, Cathay Pacific, British Airways, LATAM, Flying Blue, Accor, EasyJet, HSBC, Chase, HDFC.
Our mission is focused on doing good beyond profit, which for us means we seek out opportunities for our people to share in our success and that we give back to the communities and people within which we work.
Never short of ambition, the success of our business is delivered through the diverse and talented team of over 2,200 global colleagues.
Collinson is an equal opportunity employer and welcomes differences in all their forms including: colour, race, ethnicity, gender identity, sexual orientation, neurodivergence, family status, age, individuals with disabilities and people from all backgrounds, cultures and experiences as we strongly believe this contributes to our on-going success.
We are focused on continually evolving our purpose driven, high performing culture, providing an environment where our people have the opportunity to achieve their full potential and do interesting and meaningful work. Our company values are: Take Action, Do the right thing, One team and Be insight led. These help guide everything we do internally in terms of how we think, act and interact, right through to how we deliver value to our customers and clients.
In your application, please feel free to note which pronouns you use (For example - she/her/hers, he/him/his, they/them/theirs, etc).
If you need any extra support throughout the interview process, then please email us at ukrecruitment@collinsongroup.com
- Division
- Insurance
- Role
- Underwriting
- Locations
- Haywards Heath, London
- Remote status
- Hybrid
About Collinson
We use our expertise and products to craft customer experiences. Our range of services helps global brand acquire, engage and retain choice-rich customers.
© 2023 Collinson International Limited. Registered in England & Wales under registration No. 2577557
Registered address : 3 More London Riverside, London, SE1 2AQ, United Kingdom.
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