Client Operations, Account Executive (6-Month FTC) – London

Are you looking to kickstart your career in client operations? Do you have a keen eye for detail, strong Excel skills, and a proactive mindset? If so, we have the perfect opportunity for you!

Why Apply?

This is a six-month temporary role designed to support a key client account during a period of team transition. You’ll gain hands-on experience in client operations, work alongside experienced professionals, and develop valuable skills in administration, complaints handling, and data analysis.

Key Responsibilities

• Provide administrative support to the Client Operations team
• Handle and resolve client complaints in a timely manner
• Conduct light data analysis and assist with billing tasks
• Maintain accurate records and reporting
• Support team stability by contributing to daily operations

What We Are Looking For

• Strong verbal and written communication skills
• Proficiency in Microsoft Office, particularly Excel (including VLOOKUP and pivot tables)
• Excellent attention to detail, with accuracy being a key priority
• Ability to learn quickly and adapt to a fast-paced environment
• Previous client-facing experience is beneficial but not essential
• Never short of ambition, the success of our business is delivered through the diverse and talented team of over 1,800 global colleagues.

Collinson is an equal opportunity employer and welcomes differences in all their forms including: colour, race, ethnicity, gender identity, sexual orientation, neurodivergence, family status, age, individuals with disabilities and people from all backgrounds, cultures and experiences as we strongly believe this contributes to our on-going success.

We are focused on continually evolving our purpose driven, high performing culture, providing an environment where our people have the opportunity to achieve their full potential and do interesting and meaningful work. Our company values are: Act smarter, Do the right thing, One team and Be insight led. These help guide everything we do internally in terms of how we think, act and interact, right through to how we deliver value to our customers and clients.

In your application, please feel free to note which pronouns you use (For example - she/her/hers, he/him/his, they/them/theirs, etc).

If you need any extra support throughout the interview process, then please email us at ukrecruitment@collinsongroup.com