DevOps Engineer
Looking to help drive efficiency, innovation, and reliability? Join our Engineering Team that supports our core Insurance functions!
We usually respond within a week
Permanent
London (hybrid)
Collinson Group is a global leader in driving loyalty and engagement for many of the world’s largest companies. Predominantly through the provision of travel related benefits within a market leading digital travel ecosystem. The group offers a unique blend of industry and sector specialists who together provide market-leading experience in delivering products and services across four core capabilities: Loyalty, Lifestyle Benefits and Insurance.
The group provides unrivalled insight and expertise around affluent consumers and frequent travellers, creating and delivering products and services now accessible to over 400m end consumers.
We have more than 25 years’ experience, with 28 global locations, servicing over 800 clients in 170 countries, employing 1,800 people.
We have been bringing innovation to the market since inception – from launching the first independent global VIP lounge access Programme, Priority Pass to being the first to sell direct travel insurance in the UK through Columbus Direct and creating the first loyalty agency of its kind in the travel sector with ICLP. Today we still invest heavily in innovation to ensure that we continue to deliver superior customer experiences.
Key clients include: Visa, Mastercard, American Express, Cathay Pacific, British Airways, LATAM, Flying Blue, Accor, EasyJet, HSBC, Chase, HDFC.
Our mission is focused on doing good beyond profit, which for us means we seek out opportunities for our people to share in our success and that we give back to the communities and people within which we work.
Never short of ambition, the success of our business is delivered through the diverse and talented team of over 1,800 colleagues globally.
Purpose of the job
Are you a DevOps engineer with a passionate dedication to site reliability principles? We are looking for someone like you to join our product team! As we strive for excellence, your expertise in ensuring the reliability and performance of our unique product will be invaluable. You will work closely with our skilled team of software engineers, quality engineers, architects, analysts, and product managers.
Together, you will automate, optimise and deploy our infrastructure while championing best practices in DevOps and reliability engineering. If you are passionate about building robust, scalable systems and thrive in a collaborative environment, we want to hear from you. Join us in shaping the future of our product and making a real impact on the lives of our customers!
The Problem
The inconvenience and frustration experienced by airline travellers when their flight is disrupted, which can cause undue stress. Flight delays and cancellations can disrupt travel plans, lead to wasted time at the airport, and cause passengers to endure uncomfortable and often crowded waiting areas.
The Product
Our product aims to alleviate these issues by providing airline travellers with access to an airport lounge or alternative benefit in the event their flight is disrupted. Our network covers over 1,400 global airport lounges and lounge alternatives, in over 500 airports across more than 100 countries.
A customer can choose between lounge access or a cash payment when they register their flight. By offering airline travellers an alternative benefit during delays, our Product seeks to enhance the overall travel experience and make flight disruptions more manageable and enjoyable for passengers.
Key Responsibilities
- Build and maintain Azure hosted infrastructure and services using Terraform
- Build and maintain Monitoring, Dashboards and Alerting using Terraform
- Manage deployments via Terraform Cloud and Puppet in both Azure and AWS (Amazon Web Services)
- Work closely with the Product Team to design and build out new infrastructure
- Review and improve the security of cloud hosted systems
- Review and improve the stability and operation of cloud hosted systems
- Seek to enhance, improve and drive efficiencies into our environments
- Document architecture, processes and runbooks for the squad’s systems
- Seek to automate and enhance new and existing processes
- Communicate and collaborate with both development and infrastructure teams as well as other departments to ensure applications and environments are stable and optimal
- Participate in an out of hours support rota, responding to advanced support issues
Knowledge, skills and experience required
- Enterprise DevOps experience
- Experience in hardening internal and external system security
- Experience in monitoring and tuning systems to provide optimum performance and high availability
Essential Technical skills
- Terraform
- Git
- PowerShell/Python scripting
- Windows Administration
- Azure Cloud Hosting
- Application Gateway
- Azure App Services
- Azure Data Factory
- Azure Logic Apps
- Azure Networking
- Azure Dashboards, Kusto and Alerting
Desirable Technical skills
- AWS Cloud Hosting
- AWS CloudFront
- AWS CloudWatch
- AWS KMS
- AWS WAF
- Puppet
- APM (Application Performance Monitoring) Tooling
Personal skills
- The ability to demonstrate through examples, the effective management of stakeholder relationships
- Excellent written and spoken English
- Personable, enthusiastic and a good communicator (ability to present, inform and guide others)
- Ability to bridge communications between technical and business focussed groups
- Passionate about technology – willingness to learn about new and emerging technology within web, cloud, languages, frameworks, and methodologies
- Ability to thrive in a fast moving and changing environment
- Ability to show initiative and to work independently
- Willingness to take on a variety of roles and responsibilities
Collinson is an equal opportunity employer and welcomes differences in all their forms including: colour, race, ethnicity, gender identity, sexual orientation, neurodivergence, family status, age, individuals with disabilities and people from all backgrounds, cultures and experiences as we strongly believe this contributes to our on-going success.
We are focused on continually evolving our purpose driven, high performing culture, providing an environment where our people have the opportunity to achieve their full potential and do interesting and meaningful work. Our company values are: Act smarter, Do the right thing, One team and Be insight led. These help guide everything we do internally in terms of how we think, act and interact, right through to how we deliver value to our customers and clients.
In your application, please feel free to note which pronouns you use (For example - she/her/hers, he/him/his, they/them/theirs, etc).
If you need any extra support throughout the interview process, then please email us at ukrecruitment@collinsongroup.com
We also have our very own Beacons (Domestic Abuse Advisors) supporting within each of our global offices. Our Beacons will be your point of contact if you or someone you know needs support.
London
About Collinson
We use our expertise and products to craft customer experiences. Our range of services helps global brand acquire, engage and retain choice-rich customers.
© 2023 Collinson International Limited. Registered in England & Wales under registration No. 2577557
Registered address : 3 More London Riverside, London, SE1 2AQ, United Kingdom.
DevOps Engineer
Looking to help drive efficiency, innovation, and reliability? Join our Engineering Team that supports our core Insurance functions!
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