Collinson is the global, privately-owned company dedicated to helping the world to travel with ease and confidence. The group offers a unique blend of industry and sector specialists who together provide market-leading airport experiences, loyalty and customer engagement, and insurance solutions for over 400 million consumers.

Collinson is the operator of Priority Pass, the world’s original and leading airport experiences programme. Travellers can access a network of 1,500+ lounges and travel experiences, including dining, retail, sleep and spa, in over 650 airports in 148 countries, helping to elevate the journey into something special. We work with the world’s leading payment networks, over 1,400 banks, 90 airlines and 20 hotel groups worldwide.

We have been bringing innovation to the market since inception – from launching the first independent global VIP lounge access Programme, Priority Pass to being the first to sell direct travel insurance in the UK through Columbus Direct and creating the first loyalty agency of its kind in the travel sector with ICLP. Today we still invest heavily in innovation to ensure that we continue to deliver superior customer experiences.

Key clients include Mastercard, American Express, Cathay Pacific, British Airways, LATAM, Flying Blue, Accor, EasyJet, HSBC, Chase, HDFC.

Our mission is focused on doing good beyond profit, which for us means we seek out opportunities for our people to share in our success and that we give back to the communities and people within which we work.

Never short of ambition, the success of our business is delivered through the diverse and talented team of over 2,200 global colleagues.

We're growing our team in Poland and want to be upfront about how this role is structured. As we don't yet have a legal entity in Poland, we work with an Employer of Record (EOR) or umbrella company to onboard talent in the region. This means the role is offered on a fixed term basis via an international contractor agreement — and is fully remote.

Purpose of the job

We're looking for an AI Platform Engineer, someone who believes the ability to work effectively with AI should belong to every team, not just a handful of specialists.

This role is pivotal to how Collinson adopts and scales AI across our engineering teams. You'll build the platform, tooling, and practices that let teams deploy AI capabilities safely and effectively, laying the foundations for how we work with AI as an organisation, focusing on integrating AI within our Software Developer Lifecycle (SDLC).

We're early in our AI journey, so you'll operate with a degree of autonomy and ambiguity, working consultatively with teams to understand what they need and helping them get there. You'll be hands-on, educating, and surfacing the risks and opportunities that leadership needs to make the bigger calls.

Key Responsibilities

Educate and partner with engineering teams on working effectively with AI, establishing the patterns and best practices that help them adopt new capabilities safely.

Integrate AI across the software development lifecycle, embedding it into IDEs, code review, test generation, CI/CD pipelines, and documentation workflows, and connecting the tools used within our environment including Jira, Confluence, and GitHub.

Build the platform layer that enables teams to safely deploy and run agents.

Develop orchestration tooling that coordinates multi-agent workflows, manages state, and routes work across agents.

Create and maintain MCP servers, command line tools and prompt libraries that teams can safely build on.

Own the operational health, safety, and cost efficiency of AI systems in production.

Instrument AI systems for end-to-end observability in Datadog, capturing traces, token usage, latency, and cost at the span level so teams can see how agents and prompts behave in production and act on regressions before they reach users.

Build testing harnesses for non-deterministic systems that measure whether agent and prompt changes improve accuracy.

What You’ll Bring

We know that great engineers come from many different backgrounds. If you meet most of these requirements, we'd love to hear from you:

Production AI operations experience. You've shipped and operated real LLM or agentic AI systems in production, with hands-on exposure to observability, cost control, monitoring, and the failure modes that surface with real users.

Agentic system design. You understand multi-agent coordination, tool integration, and orchestration patterns (AWS Bedrock, AgentCore, or similar).

Cloud infrastructure comfort. You're comfortable shipping and operating on cloud platforms, with AWS experience essential.

Consultative problem-solving. You're at ease with fuzzy briefs, ask sharp questions, and help teams discover what they actually need rather than waiting for a spec.

Hands-on engineering experience in TypeScript or Python, comfortable with Terraform, containers, Kubernetes, CI/CD, and API design, so you can build and operate production-grade platform tooling rather than just prototype it.

Communication and teaching. You can explain complex AI concepts to engineers at any level and bring people along with you.

Evaluation framework experience. You've designed rigorous testing and measurement approaches for non-deterministic AI systems.

Personal Attributes

Someone who lifts the people around them and enjoys sharing what they know.

A collaborator who values diverse opinions and voices.

Confident in decision-making, even under pressure.

Passionate about continuous improvement and engineering excellence.

Committed to creating safe, inclusive spaces where every team member can thrive.

Collinson is an equal opportunity employer and welcomes differences in all their forms including: colour, race, ethnicity, gender identity, sexual orientation, neurodivergence, family status, age, individuals with disabilities and people from all backgrounds, cultures and experiences as we strongly believe this contributes to our on-going success.

We are focused on continually evolving our purpose driven, high performing culture, providing an environment where our people have the opportunity to achieve their full potential and do interesting and meaningful work. Our company values are: Take Action, Do the right thing, One team and Be insight led. These help guide everything we do internally in terms of how we think, act and interact, right through to how we deliver value to our customers and clients.

In your application, please feel free to note which pronouns you use (For example - she/her/hers, he/him/his, they/them/theirs, etc).

If you need any extra support throughout the interview process, then please email us at ukrecruitment@collinsongroup.com