Collinson is a global loyalty and benefits company.

We use our expertise and products to craft customer experiences which enable some of the world’s

best known brands to acquire, engage and retain the most demanding and choice-rich customers. In

particular, our unique expertise and insight into high earning, frequent travellers allows us to create

products and solutions for our clients that inspire greater customer engagement to drive more

profitable relationships, enrich their travel experiences, protect what matters and assist in in times of

need.

While specialising in Financial Services, Travel and Retail, we also support clients in multiple sectors.

We have worked with over 90 airlines, 20 hotel groups and more than 600 financial institutions and

banks, with clients including Accor Hotels, Air France KLM, American Express, British Airways,

Cathay Pacific, Diners Club, Mandarin Oriental, Mastercard, Radisson Hotel Group, Sephora, Visa

and Vhi.

We take our 30 years’ experience working with these kinds of household names in over 170

countries, and help our clients to deliver the smarter experiences it takes to differentiate their

propositions, and help them win deeper devotion with their customers.

Collinson is a privately-owned entrepreneurial business with 2,000 passionate people working in 20

locations worldwide. Our solutions include Priority Pass, the world’s best known airport experiences

programme, while we are also the trusted partner behind many of the leading financial services,

airline and hotel brand’s reward programmes and loyalty initiatives.

Purpose of the job

We’re looking for a SDET who’s passionate about quality; not just as a phase, but as a core part of

how great software gets built. In this role, you’ll help shape what “great” looks like for our engineering

teams, including setting test standards, supporting engineers and making sure quality is everyone’s

responsibility. This role requires strong software development skills, deep understanding of distributed

systems, and the ability to influence quality across the entire software development lifecycle (SDLC).

You’ll be embedded in a collaborative environment where software is shipped fast, iteratively, and

often. Your work will focus on making sure things don’t just work but work well together. You’ll bring

clarity, structure and confidence to the way we test by balancing automation with human insight and

keeping the end-user in mind.

You would drive the automated testing efforts covering contract testing, smoke testing, regression

testing, end-to-end testing ensuring that we deliver fast with full confidence. You’ll bring your

considerable knowledge of test automation to help us build new products that are reliable, secure,

performant, and resilient.

If you’re curious, love asking the awkward questions, and want to support software engineers build

and iterate quickly, you’ll thrive here.

Key Responsibilities

• Design, develop, and maintain test automation frameworks from scratch or extend existing

ones

• Define and uphold the standards for test quality, ensuring consistency and confidence in our

releases.

• Write high quality, maintainable integration and end-to-end tests that follows production

engineering standards.

• Build reusable test utilities, mocks, and simulators.

• Contribute to and help evolve the overall test strategy for one or more products or services

• Partner with engineers, product managers, and delivery leads to embed quality thinking from

day one, and not as an after-thought.

• Design and oversee test strategies that combine automation, exploratory testing, and

regression coverage.

• Drive the implementation and evolution of automated testing frameworks, ensuring integration

into our CI/CD pipelines.

• Own the structure and health of test suites and regression packs, helping teams keep them

lean, relevant, and valuable.

• Actively test front-end, back-end, API, and distributed microservices using tools like

Playwright, Jest, Supertest, Cypress, Postman, RestAssured and other modern frameworks.

• Perform and organise performance testing with tools such as K6, JMeter.

• Collaborate closely with cross-functional teams to ensure cross-squad functionality and

integration is properly tested.

• Get involved in the testing cycle, helping to investigate issues, write tests, support on manual

QA, and signing-off changes.

• Investigate defects and production issues; ensure fixes are validated through automation

Preferred

• Computer Science or Information Technology degree, Diploma or similar

• CSTAE or ASTQB ISTQB Advanced Certification

• Certified Automation Tester (i.e. Cypress, Playwright)

• Familiarity with pipeline and event-driven systems (Kafka, AWS EventBridge, AWS Step

Functions, queues, streams, Snaplogic)

Non-Negotiable

• 4+ years' experience in Test Automation

• Strong hands-on experience in building and maintaining test automation frameworks and API

testing tools, not just executing them

• Confident writing automated tests in Typescript.

• Expertise in Designing and Executing End-to-End Test Strategies that aligns with Agile

delivery

• Solid experience embedding quality early in the SDLC by working closely with Product

Managers, Engineers, Principal Engineers and Delivery Managers

• Experience working in agile continuous delivery teams, including daily coordination with

cross-functional stakeholders to evaluate, prioritize, and drive resolution of defects based on

reproducibility, business impact, and release scope

Personal Attributes

• Quality mindset – deeply values software quality and strives for continuous improvement

across teams

• Collaborative nature – works well and constructively challenge engineers, product managers,

and delivery managers to embed quality early in the SDLC

• Proactive attitude toward continuous improvement, always seeking better ways to optimize

automation

• Critical thinker – approaches testing with curiosity and rigor; digs deep to uncover root causes

• Adaptability – comfortable with change and able to pivot priorities in fast-paced, agile

environments

• Detail-oriented – thorough in reviewing test cases, strategies, and outcomes without losing

sight of the bigger picture

• Ownership-driven – takes responsibility for the overall health of the QA process and quality

outcomes

• Learner - willing to learn and adapt as systems and tools evolve