Collinson is the global, privately-owned company dedicated to helping the world to travel with ease and confidence. The group offers a unique blend of industry and sector specialists who together provide market-leading airport experiences, loyalty and customer engagement, and insurance solutions for over 400 million consumers.

Collinson is the operator of Priority Pass, the world’s original and leading airport experiences programme. Travellers can access a network of 1,500+ lounges and travel experiences, including dining, retail, sleep and spa, in over 650 airports in 148 countries, helping to elevate the journey into something special. We work with the world’s leading payment networks, over 1,400 banks, 90 airlines and 20 hotel groups worldwide.

We have been bringing innovation to the market since inception – from launching the first independent global VIP lounge access Programme, Priority Pass to being the first to sell direct travel insurance in the UK through Columbus Direct and creating the first loyalty agency of its kind in the travel sector with ICLP. Today we still invest heavily in innovation to ensure that we continue to deliver superior customer experiences.

Key clients include Mastercard, American Express, Cathay Pacific, British Airways, LATAM, Flying Blue, Accor, EasyJet, HSBC, Chase, HDFC.

Our mission is focused on doing good beyond profit, which for us means we seek out opportunities for our people to share in our success and that we give back to the communities and people within which we work.

Never short of ambition, the success of our business is delivered through the diverse and talented team of over 2,200 global colleagues.

We’re looking for a Group Communications Executive to support the planning, creation, and delivery of internal and external communications across our group. This is a great opportunity for a creative and organised communicator who enjoys working across teams, juggling multiple projects, and helping bring consistent messages to life across a diverse organisation.

About the Role

Reporting into the Group Communications team, you’ll play a key role in supporting group-wide communications activity, helping to drive employee engagement and ensure clear, aligned messaging across multiple teams, regions, and brands.

Key Responsibilities

Communications Support

• Assist in developing and delivering group-wide communication plans and campaigns

• Draft, edit, and proofread content for internal channels, including emails, intranet, newsletters, and presentations

• Support external communications such as press releases, website content, and social media (where applicable)

Coordination & Stakeholder Management

• Liaise with internal stakeholders to gather information and align messaging

• Coordinate communications calendars to ensure timely and consistent delivery

• Support alignment of messaging across group brands and companies

Content & Channel Management

• Help manage internal communication channels (e.g. SharePoint, Viva Engage, newsletters, digital signage)

• Ensure content is up to date, engaging, and aligned with brand and tone-of-voice guidelines

• Track and organise communications assets and approval processes

Measurement & Reporting

• Monitor engagement metrics such as open rates, clicks, views, and feedback

• Prepare reports and insights to help evaluate communications effectiveness

Administrative & Project Support

• Support communications projects, events, and campaigns from planning through delivery

• Assist with agency coordination, approvals, and documentation where required

About You

Essential

• At least 1 year’s experience in a similar Communications Executive role

• Strong written and verbal communication skills

• Creative thinker with a proactive, can-do attitude and a desire to learn

• Excellent attention to detail and organisational skills

• Ability to manage multiple tasks and deadlines effectively

• Confidence working with stakeholders at all levels

• Proficient in MS365

Desirable

• Qualifications or professional certifications in English Language or Literature, Journalism, or Social Sciences

Why Join Us?

You’ll be part of a collaborative, supportive team where you can develop your communications skills, gain exposure to group-level initiatives, and make a real impact on how we connect with our people and external audiences.

Collinson is an equal opportunity employer and welcomes differences in all their forms including: colour, race, ethnicity, gender identity, sexual orientation, neurodivergence, family status, age, individuals with disabilities and people from all backgrounds, cultures and experiences as we strongly believe this contributes to our on-going success.

We are focused on continually evolving our purpose driven, high performing culture, providing an environment where our people have the opportunity to achieve their full potential and do interesting and meaningful work. Our company values are: Take Action, Do the right thing, One team and Be insight led. These help guide everything we do internally in terms of how we think, act and interact, right through to how we deliver value to our customers and clients.

In your application, please feel free to note which pronouns you use (For example - she/her/hers, he/him/his, they/them/theirs, etc).

If you need any extra support throughout the interview process, then please email us at ukrecruitment@collinsongroup.com