Senior Travel Underwriter
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Collinson is the global, privately-owned company dedicated to helping the world to travel with ease and confidence. The group offers a unique blend of industry and sector specialists who together provide market-leading airport experiences, loyalty and customer engagement, and insurance solutions for over 400 million consumers.
Collinson is the operator of Priority Pass, the world’s original and leading airport experiences programme. Travellers can access a network of 1,500+ lounges and travel experiences, including dining, retail, sleep and spa, in over 650 airports in 148 countries, helping to elevate the journey into something special. We work with the world’s leading payment networks, over 1,400 banks, 90 airlines and 20 hotel groups worldwide.
We have been bringing innovation to the market since inception – from launching the first independent global VIP lounge access Programme, Priority Pass to being the first to sell direct travel insurance in the UK through Columbus Direct and creating the first loyalty agency of its kind in the travel sector with ICLP. Today we still invest heavily in innovation to ensure that we continue to deliver superior customer experiences.
Key clients include Mastercard, American Express, Cathay Pacific, British Airways, LATAM, Flying Blue, Accor, EasyJet, HSBC, Chase, HDFC.
Our mission is focused on doing good beyond profit, which for us means we seek out opportunities for our people to share in our success and that we give back to the communities and people within which we work.
Never short of ambition, the success of our business is delivered through the diverse and talented team of over 2,200 global colleagues.
Insurance & Assistance
Strategic acquisitions, brand rationalisations and complete re-launches in the last 18 months have marked the start of an incredibly exciting period of growth and further investment within the Insurance and Assistance capability for the group. A forward-thinking, customer-centric approach, coupled with innovative insurance and assistance solutions will deliver significant growth over the coming three years. Today, we have retail, wholesale, underwriting and operational interests in the UK, mainland Europe, Australia, South Africa, Hong Kong, Singapore and the USA.
We deliver white-label or co-branded solutions for Travel, International Health and Personal Accident as well as Ancillary Motor, Home Emergency and Dental cover. Our flexible approach means that we can provide solutions from capacity only to fully supported and fulfilled partnerships. We work with the travel trade, financial services companies, affinity groups and internet businesses across the world and we believe our innovative approach helps businesses grow.
The role:
At Collinson, we’re passionate about protecting travellers and creating innovative insurance products that make a difference. We’re seeking a Senior Travel Underwriter to join our growing team and help manage one of the UK’s largest travel insurance portfolios — while expanding our global footprint.
In this senior role, you’ll take ownership of underwriting performance, develop market-leading products, and collaborate across the business to drive profitable growth.
What you'll do
- Manage the underwriting performance of Collinson’s travel insurance portfolio.
- Work with Actuarial teams to ensure accurate reserving and IBNR calculations.
- Collaborate with Pricing Analysts to build and refine pricing models.
- Support Business Development in designing innovative, customer-centric products.
- Evolve policy wordings to meet both regulatory and customer expectations.
- Analyse underwriting results, sales performance and claims data to propose improvements.
- Engage with reinsurance partners and distribution channels to support growth.
- Use insights from claims and assistance data to reduce losses and improve service delivery.
What you'll bring
- 5+ years of underwriting experience, with at least 3 years in travel insurance.
- Strong understanding of the UK and European travel insurance markets.
- Proven track record of driving underwriting profitability and portfolio growth.
- Analytical mindset with excellent Excel and reporting skills.
- Experience with pricing tools such as Emblem or Alteryx is an advantage.
- Excellent communication and stakeholder engagement skills.
- Ability to balance commercial goals with sound underwriting judgement.
Who you are
You’re a driven, commercially minded underwriter who thrives in a fast-paced environment. You’re confident working with data, communicating with senior stakeholders, and delivering innovative insurance solutions that meet customer and business needs. You take ownership, drive change, and always keep an eye on both risk and opportunity.
Why join Collinson?
- Work with one of the UK’s most recognised travel insurance portfolios
- Be part of a global business with ambitious growth plans
- Hybrid working model with flexibility built in
- A culture that values insight, collaboration, and innovation
Ready to take your next step in travel underwriting?
Apply today and make your mark at Collinson
Collinson is an equal opportunity employer and welcomes differences in all their forms including: colour, race, ethnicity, gender identity, sexual orientation, neurodivergence, family status, age, individuals with disabilities and people from all backgrounds, cultures and experiences as we strongly believe this contributes to our on-going success.
We are focused on continually evolving our purpose driven, high performing culture, providing an environment where our people have the opportunity to achieve their full potential and do interesting and meaningful work. Our company values are: Take Action, Do the right thing, One team and Be insight led. These help guide everything we do internally in terms of how we think, act and interact, right through to how we deliver value to our customers and clients.
In your application, please feel free to note which pronouns you use (For example - she/her/hers, he/him/his, they/them/theirs, etc).
If you need any extra support throughout the interview process, then please email us at ukrecruitment@collinsongroup.com
- Division
- Insurance
- Role
- Insurance
- Locations
- Haywards Heath
- Remote status
- Hybrid
Haywards Heath
About Collinson
We use our expertise and products to craft customer experiences. Our range of services helps global brand acquire, engage and retain choice-rich customers.
© 2023 Collinson International Limited. Registered in England & Wales under registration No. 2577557
Registered address : 3 More London Riverside, London, SE1 2AQ, United Kingdom.
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