Collinson Group is a global leader in driving loyalty and engagement for many of the world’s largest companies. Predominantly through the provision of travel related benefits within a market leading digital travel ecosystem. The group offers a unique blend of industry and sector specialists who together provide market-leading experience in delivering products and services across four core capabilities: Loyalty, Lifestyle Benefits and Insurance.

The group provides unrivalled insight and expertise around affluent consumers and frequent travelers, creating and delivering products and services now accessible to over 400m end consumers.

We have more than 25 years’ experience, with 28 global locations, servicing over 800 clients in 170 countries, employing 1,800 people.

We have been bringing innovation to the market since inception – from launching the first independent global VIP lounge access Programme, Priority Pass to being the first to sell direct travel insurance in the UK through Columbus Direct and creating the first loyalty agency of its kind in the travel sector with ICLP. Today we still invest heavily in innovation to ensure that we continue to deliver superior customer experiences.

Key clients include: Visa, Mastercard, American Express, Cathay Pacific, British Airways, LATAM, Flying Blue, Accor, EasyJet, HSBC, Chase, HDFC.

Our mission is focused on doing good beyond profit, which for us means we seek out opportunities for our people to share in our success and that we give back to the communities and people within which we work.

Never short of ambition, the success of our business is delivered through the diverse and talented team of over 1,800 colleagues globally.

Purpose of the job

The role of a QA Engineer is to collaborate and work within agile scrum teams – ensuring functional and non-functional testing has been done to mitigate risks for the solution/delivery. You will work closely with the agile team members, such as Product Owners, Developers, and Technical Leads and champion quality through understanding business risk and impact and ensure that an accurate quality level is accessed and communicated for the application under test.

You will assess what tests are suitable for regression and automate tests at different levels (feature level, user journey/end-to-end) depending on the requirement.

Key Responsibilities

Delivery:

• Prepare test cases corresponding to business and functional requirements
• Devise and carry out both manual and automated tests to establish the quality of the software under test
• Use the appropriate test-automation software to execute test-automation scripts
• Follow Test Data and Test Case execution processes
• Provide the link between the development team and business representatives regarding testing and quality
• Detect bugs and issues as early as possible in the process. Log, prioritise, and track bugs and issues
• Prevent bugs and issues by thinking of relevant scenarios that can help meet the validation of acceptance criteria at story development stage
• Contribute to project status meetings daily scrums and agile planning as required by the project
• Be the advocate for quality when testing is being discussed
• Contribute to planning sessions with estimations and timelines

Team Working:

• Identify and communicate patterns to improve software development
• Advocate for best practices like Test Driven Development (TDD), Behaviour Driven Development (BDD), Continuous Integration (CI) and Continuous Delivery (CD)
• Help to maintain and develop automated test suites, aiming for constant improvement
• Work with the Delivery and Agile Leads to ensure all testing and QA tasks are accurately planned within the overall agreed timeframes of the projects
• Provide regular and accurate reports of progress
• Be the point of contact for testing within a Scrum team
• Make testing related decisions on behalf of the Scrum team
• Look for gaps in process and seek to make improvement

Knowledge, skills and experience required:

• Good understanding of agile software development lifecycle including test automation tools and frameworks
• Experience of working in a fast-paced Agile team with CI/CD and heavy javascript/typescript test automation environment
• Experience of working with Vitest and playwright with SerenityJS
• Extensive knowledge of automating, debugging and maintaining API tests and frameworks
• Write and execute unit, integration, end-to-end, migration, and API-contract tests.
• Understand and apply SOLID principles for patterns in developing Automation frameworks.
• Ability to work with team members to troubleshoot any problems and ensuring that all relevant personnel are kept informed of progress.
• Excellent written & spoken English & interpersonal communication
• Expertise in identifying and documenting defects using JIRA
• Thrive working in Agile environments using tools like Git, Jira, and Confluence, with a mindset of collaboration and continuous improvement.
• Desirable - Cross platform/browser testing preferably using BrowserStack
• Desirable - Experience of non-functional testing such as Security and Performance
• Desirable - Embedding DB tests in API

Benefit plan including but not limited to:

• Medical, dental, life insurance for employees
• Meal voucher
• Transportation or parking voucher
• Priority Pass membership
• Home office 3x a week
• Work from anywhere for 8 weeks

Collinson is an equal opportunity employer and welcomes differences in all their forms including: color, race, ethnicity, gender identity, sexual orientation, neurodivergence, family status, age, individuals with disabilities and people from all backgrounds, cultures and experiences as we strongly believe this contributes to our on-going success.

We are focused on continually evolving our purpose driven, high performing culture, providing an environment where our people have the opportunity to achieve their full potential and do interesting and meaningful work. Our company values are: Act smarter, Do the right thing, One team and Be insight led. These help guide everything we do internally in terms of how we think, act and interact, right through to how we deliver value to our customers and clients.

In your application, please feel free to note which pronouns you use (For example - she/her/hers, he/him/his, they/them/theirs, etc.).