Collinson Group is a global leader in driving loyalty and engagement for many of the world’s largest companies. Predominantly through the provision of travel related benefits within a market leading digital travel ecosystem. The group offers a unique blend of industry and sector specialists who together provide market-leading experience in delivering products and services across four core capabilities: Loyalty, Lifestyle Benefits and Insurance.

The group provides unrivalled insight and expertise around affluent consumers and frequent travellers, creating and delivering products and services now accessible to over 400m end consumers.

We have more than 25 years’ experience, with 28 global locations, servicing over 800 clients in 170 countries, employing 1,800 people.

We have been bringing innovation to the market since inception – from launching the first independent global VIP lounge access Programme, Priority Pass to being the first to sell direct travel insurance in the UK through Columbus Direct and creating the first loyalty agency of its kind in the travel sector with ICLP. Today we still invest heavily in innovation to ensure that we continue to deliver superior customer experiences.

Key clients include: Visa, Mastercard, American Express, Cathay Pacific, British Airways, LATAM, Flying Blue, Accor, EasyJet, HSBC, Chase, HDFC.

Our mission is focused on doing good beyond profit, which for us means we seek out opportunities for our people to share in our success and that we give back to the communities and people within which we work.

Never short of ambition, the success of our business is delivered through the diverse and talented team of over 1,800 colleagues globally.

What does a Fulfillment Associate Do:

The Fulfillment Associate plays a key role in the day-to-day operations of the Fulfillment Center. This role is responsible for handling materials, supporting production, and ensuring that quality standards are met throughout the fulfillment process. The associate works with various equipment, performs administrative duties, and ensures timely and accurate order processing

What You'll Do:

• Perform material handling tasks, including receiving, loading, and unloading shipments.

• Assist in the preparation and assembly of items for fulfillment.

• Conduct quality checks to ensure all materials and orders meet established standards.

• Operate production equipment and support daily production activities.

• Maintain accurate records through filing, scanning, and archiving documents.

• Support inventory control by tracking and reporting materials used.

• Collaborate with team members to meet daily targets and service level agreements.

• Maintain a clean and organized work environment, following health and safety standards.

• Create air waybills for FedEx shipments.

• Maintain all logs and reporting documentation as required.

• Prepare materials for mailing including: quality control check, folding, stuffing, sealing and making labels.

• Ensure that all mail and packages are properly labeled for mailing, with correct postage utilizing automatic postage meter machines.

• Provide backup support for processing bulk orders, operating embossing machine, etc.

• Administrative duties including but not limited to filing, scanning, archiving, etc

What You'll Need:

• High school diploma or equivalent.

• Previous experience in a warehouse, production, or fulfillment environment is a plus.

• Ability to operate basic equipment and follow standard operating procedures.

• Strong attention to detail and organizational skills.

• Comfortable with physical tasks including lifting, standing, and moving materials. 60 pounds required

• Basic computer skills for documentation and administrative tasks.

• Able to multi-task

• This is full time position, scheduled Monday through Friday from 11am to 8pm

You can look forward to a competitive salary and benefit plan including but not limited to:

• 100% employer paid medical, dental, life & LTD insurance for employees
• 100% match to your 401k deferrals (limited) with 100% vesting at 6 months
• Supplemental Insurance including STD, additional Life
• Priority Pass Membership
• Global Mentoring Program
• Wellness Programs
• Lifestyle Benefits

Collinson is an equal opportunity employer and welcomes differences in all their forms including: colour, race, ethnicity, gender identity, sexual orientation, neurodivergence, family status, age, individuals with disabilities and people from all backgrounds, cultures and experiences as we strongly believe this contributes to our on-going success.

We are focused on continually evolving our purpose driven, high performing culture, providing an environment where our people have the opportunity to achieve their full potential and do interesting and meaningful work. Our company values are: Act smarter, Do the right thing, One team and Be insight led. These help guide everything we do internally in terms of how we think, act and interact, right through to how we deliver value to our customers and clients.

In your application, please feel free to note which pronouns you use (For example - she/her/hers, he/him/his, they/them/theirs, etc).

If you need any extra support throughout the interview process, then please email us at ushr@collinsongroup.com